Skip to content
Let’s talk

Case study · Metalworking and parts manufacturing · Kazakhstan

MetizPromServiceA factory saves $300,000+ a year and halved its IT costs after two engineers I hired replaced its contractors

MetizPromService machines parts to customers' drawings in Kazakhstan. When I joined, contractors ran its IT and its accounting, production and lathe-control systems, and the company paid for outside software and licences. I built its own infrastructure, hired and trained two engineers, and we replaced every paid production system with an ERP and CRM of our own, with the ERP live in 3 months. The company now saves more than $300,000 a year on software, spends over 50% less on IT than the contractors cost, salaries included, and its CNC machines stand idle 23% less, with half as many unplanned repairs.

Get the full case as a PDFAll case studies
Client
MetizPromService
Industry
Metalworking and parts manufacturing
Country
Kazakhstan
My role
Fractional CTO
Team
2 in-house engineers
Website
mpa.kz
MetizPromService: the product

In numbers

cut from the software and licence bill, every year
$300k+
less spent on IT, the team included, than the contractors cost
50%+
CNC machine downtime, with AI monitoring every machine
−23%
fewer unplanned repairs, thanks to predictive maintenance
2×
to launch the factory's own ERP, with no licence fees after it
3 months
of paid production software replaced with our own, no vendor lock-in
100%

What the company makes

Turning, milling, gear cutting and plasma cutting to customers' drawings. Pictures from the company's site, mpa.kz.

mpa.kz
  • A milling cutter working a steel block
  • Gear cutting
  • Plasma cutting of a steel sheet
01

The starting point

MetizPromService makes parts and assemblies to customers' drawings on turning, milling, drilling, sawing and plasma-cutting equipment. Accounting and production systems run behind the shop floor.

When I joined, the company had almost no IT infrastructure of its own. Contractors set up its IT and supported the accounting, production and lathe-control systems, and the company paid for outside software and licences to run production. Every change depended on outside vendors, and so did a large share of the budget.

02

What we did

  1. Own IT infrastructure, built from scratch

    I designed and deployed the company's own IT infrastructure, so keeping it running no longer depends on contractors or their invoices.

  2. Two engineers with AI tools replace the contractors for less than half the cost

    I hired two engineers and trained them to work with AI tools. We hit the first goals within a few months, and the team now runs the work on its own: two people cover what a factory usually pays an outside IT firm to do, and IT costs more than 50% less than the contractors did, salaries included.

  3. AI on the shop floor: 23% less downtime, half the unplanned repairs

    AI now helps control the CNC machines and monitors them, which cut machine downtime by 23%. It also plans predictive maintenance, so a machine gets serviced before it fails instead of stopping production, and unplanned repairs fell by half.

  4. An ERP and CRM of its own, the ERP live in 3 months, with no licence fees

    Under my lead, one of the engineers built the internal ERP and CRM, with the ERP running in 3 months, and he keeps automating the rest of the company's work. Factories usually rent systems like these and keep paying for them; this one owns its own.

  5. Paid software replaced, $300,000+ saved a year

    Every outside system the company paid for to run production moved to software we built. Software and licensing costs fell by more than $300,000 a year, a saving that comes back every year.

03

The result

The factory now owns its infrastructure and its software, and it keeps more than $300,000 a year that used to go to vendors. Two in-house engineers run both for less than half of what the contractors cost, and the CNC machines stand idle 23% less, with half as many unplanned repairs.

The resultBeforeAfter
IT infrastructureBarely any, run by contractorsThe company's own
IT teamOutside contractors2 in-house engineers with AI tools
IT costs, team includedWhat the contractors cost50%+ lower
Production softwarePaid outside systems and licencesOur own ERP and CRM, the ERP live in 3 months
CNC machinesControl systems run by contractorsAI control, monitoring, predictive maintenance
Downtime and repairsMachines serviced after they failedDowntime 23% lower, unplanned repairs halved
Software and licencesPaid to outside vendors$300,000+ a year less
04

What comes next

The engineer who built the ERP and CRM keeps automating the processes that people still do by hand, so less and less of the work stays manual.

oleg.isSent on request

Full case · PDF

MetizPromService

A factory saves $300,000+ a year and halved its IT costs after two engineers I hired replaced its contractors

  1. 01The infrastructure we built, with diagrams
  2. 02Hiring two engineers and training them on AI tools
  3. 03What the in-house ERP and CRM cover
  4. 04AI for CNC machines: control, monitoring, predictive maintenance
  5. 05Which paid systems we replaced, and where the $300,000 a year comes from
  6. 06The first months, step by step
Prepared by Oleg SotnikovPDF

The full MetizPromService case

The public story stops here. The PDF has the rest: the architecture before and after, the migration plan, how the team works with AI agents, what it all costs to run and where the savings came from.

I send every case myself and use your email for nothing else.

More case studies

All case studies
01AulaHousing and utilities · KazakhstanFractional CTOThree releases a day instead of one in four months, 3 people doing the work of 16, and a cloud bill down 70%Aula is one app for apartment residents and the 109 companies that manage their buildings, with 247,000 accounts. As fractional CTO I rebuilt how the product is made and run: development and testing went from 16 people to 3, the servers from 18 to 3, the cloud bill fell by 70% and errors in the mobile app by 97%. A task now reaches production in a day instead of 2 to 3 weeks, and the product ships three times a day at 99.99% uptime, a pace most in-house teams never reach.Read the case study03CV RocketJob search and AI CVs · USA and worldwideFractional CTOOne engineer and a fractional CTO took CV Rocket from zero to sales in five weeks and to 1,000+ customersCV Rocket writes a CV for one job posting in 15 to 50 minutes and brings the US and world job market into one place: more than 1.5 million postings from 89,000+ job sites. I designed the architecture, the cloud services and the payment integration, and one engineer and I built the product in four weeks, a launch that usually takes a full team several quarters. It sold from week five and now has more than 1,000 customers.Read the case study04CallbrainAI call centers and telephony · WorldwideFractional CTOAn AI operator closes 92% of calls without a human, in 57 languages, and costs 3 to 5 times less a minuteCallbrain's AI operator answers and makes calls on a company's own number, works in its CRM or 1C during the call and closes 92% of calls without a human, handing the rest to people. It replies in under a second and lets the caller cut in mid-sentence, and a minute of it costs 3 to 5 times less than a minute of a human operator, which brings call center costs down by 50 to 80%. I designed the service end to end, from the PBX to the realtime voice models, and built it with one engineer, where a product like this usually takes a telecom company and a large team.Read the case study

Want the next case study to be about your company?

In a 30-minute call we pick the first task to hand to AI and estimate what it will save you.

Book a callThe call is free, and you talk to me directly.